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Phone Repair Services We Provide

Fast Service | Quality Replacement Parts | Warranty Backed Repairs | Price Match Guarantee

iPhone repair service in Southern Pines NC fixing screen battery and charging issues

iPhone Repair

Samsung phone repair service in Southern Pines NC fixing screen battery and charging issues

Samsung Repair

Google Pixel phone repair service in Southern Pines NC fixing screen battery and charging issues

Google Pixel Repair

Motorola phone repair service in Southern Pines NC fixing screen battery and charging issues

Motorola Repair

Cracked / Shattered Glass

  • Visible cracks or breaks across the screen. Most common in iPhone & Android smartphone repair.
  • Damage may spread over time if not repaired
  • Touch and display may still function or be partially affected
  • One of the most common smartphone repairs (iPhone & Android)

Touch Issues (Phantom Touches)

  • Screen registers touches without user input (“ghost touches”)
  • Areas of the screen may become unresponsive or overly sensitive
  • Apps may open, scroll, or type on their own
  • Can worsen over time and affect device usability

Display Issues (LCD / OLED)

  • Screen shows flashing, flickering, or color distortion
  • Lines, blotches, or dark spots may appear on display
  • Partial or uneven brightness across the screen
  • Often caused by internal display damage rather than glass alone

No Display / Black Screen

  • Device powers on but screen remains blank or unresponsive
  • Phone may still ring, vibrate, or receive notifications
  • Could indicate display failure or internal connection issue
  • Requires diagnosis to determine LCD/OLED or board-related fault

Deep Scratches / Surface Damage

  • Heavy scratches or gouges on screen surface
  • Affects visibility and overall appearance of the device
  • May interfere with touch sensitivity in severe cases
  • Can reduce resale value and long-term durability

Warranty

  • All non-genuine parts are covered by a 1-year warranty against manufacturing defects.
  • Genuine parts are covered under a separate limited warranty, which will be specified prior to repair.

Charging Issues

  • Phone will not charge or charges intermittently
  • Charging is slow or inconsistent

Battery Life / Capacity Issues

  • Battery drains quickly, even with minimal use
  • Device does not hold a charge for a reasonable amount of time
  • Battery percentage jumps or is inaccurate

Power / Shutdown Issues

  • Device shuts down unexpectedly, even with battery remaining

Thermal Issues

  • Device overheats during charging or normal use

Physical Battery Damage

  • Swollen or expanded battery causing the device to bulge or distort.

Warranty

  • All non-genuine parts are covered by a 1-year warranty against manufacturing defects.
  • Genuine parts are covered under a separate limited warranty, which will be specified prior to repair.

Not Charging at All

  • Device does not charge when plugged into a power source
  • No charging indicator or response when connected
  • May be caused by port, battery, or internal hardware issues
  • Requires diagnostic testing to identify the exact fault

Charging Requires Specific Angle

  • Device only charges when the cable is positioned a certain way
  • Charging may cut in and out if the cable is moved
  • Often indicates a loose or damaged charging port
  • Can worsen over time and lead to complete charging failure

Charger Broken in Port

  • Charging connector has broken off inside the charging port
  • Device may be unable to accept or detect a charger
  • Attempting removal at home may cause further damage
  • Professional extraction and port inspection required

Warranty

All charging port repairs are covered by a 90-day warranty against manufacturing defects.

Front or Back Camera Not Working

  • Camera fails to open or shows a black screen when activated
  • Camera app may freeze or crash when launched
  • Front or rear camera may be completely unresponsive
  • Issue may be related to hardware or software failure

Fuzzy or Out of Focus

  • Images appear consistently blurry or unclear
  • Camera fails to auto-focus properly
  • Focus may hunt repeatedly without locking in
  • Can affect both photos and video quality

Artifacts on Photos

  • Strange marks, lines, or distortions appear in images
  • Issue persists even after cleaning the camera lens
  • May occur in both front and rear camera modes
  • Often indicates internal lens or sensor damage

Clicking Sounds During Focus

  • Abnormal clicking, ticking, or mechanical noises when focusing
  • Camera struggles or fails to stabilize focus
  • May be caused by internal lens or autofocus mechanism issues
  • Can worsen over time and affect overall camera function

Warranty

All camera repairs are covered by a 90-day warranty against manufacturing defects.

Not Sure If We Service Your Device?

If your smartphone or required repair is not listed, please contact us. We service a wide range of smartphone makes and models, offering everything from screen replacements to internal component repairs.

Call Us: (910) 988-4279

Why Choose Xcell Repair Plus

The Technicians That You Can Trust

Limited Warranty

All of our smartphone repairs are backed by a warranty ranging from 90 days to 1 year, depending on the type of service. If you experience any issues during the warranty period, simply bring your device back—we’ll be happy to make it right.

Premium Parts

We carefully select only the most reliable, high-quality parts from trusted suppliers we’ve worked with for over 10 years. For select makes and models, we also offer genuine repairs using original factory components. For more information give us a call - (910)988-4279

Expert Technicians

Our technicians bring over a decade of experience and have successfully completed more than 80,000 repairs. We pride ourselves on transparency and straightforward communication, clearly presenting all available service options so you can make informed decisions about your device repair.

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Our Customers Say

At Xcell Repair Plus, we deeply value customer feedback and are committed to continuously enhancing our services to ensure complete customer satisfaction.

Excellent customer service Great tech support Knowledgeable about product Great teacher

Liz Mckeithen Google Review

Very fast, knowledgeable and fairly priced.

Wayne Freedman Google Review

Great customer service and very friendly. Highly recommended!

Roger Carter Google Review

These people are good! I have used them for cell phone repairs and been very pleased. Recently they installed software on my new Mac and did a quick & quality job at a reasonable price.Give them a try!

Bob Coates Google Review

Excellent service and fair prices...will definitely use again and refer our friends.

Jeff Gollehon Google Review

great service, honest, and easy to work with.

grey Bunt Google Review

I bring all of my electronics to Xcell to diagnose or repair! Staff are so friendly, knowledgeable, and quick.

Tabitha Floess Google Review

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